The following explains, among other things, how and why your personal information is collected, how it is utilized and in what type of capacities.
Online Forms – We incorporate the use of online registration and miscellaneous forms that request contact and demographic information.
Currently, when you sign up to access the website’s capabilities, we ask for your name and e-mail address. This information decreases the amount of information you may need to provide when filling out certain of our websites’ forms and enables you to take advantage of the services offered through the website. When you request certain information or services through our various forms, we may also require your mailing address and telephone number so that we can be sure to reach you if it is necessary.
Cookies – Cookie technology is used for tracking general user profiles by placing small files into your browser on your computer’s hard drive. Our cookies do not gather personally identifiable information. We utilize cookies to retain your profile for quick navigation and to communicate appropriate information that match your needs and interests. Cookies are also used as a tool to improve our website based on user trends. Most web browsers automatically accept cookies, but you can change your browser to prevent cookies from being placed in your computer without your consent. If your computer is programmed to reject our cookies, you should still be able to use the capabilities of our website, but we do not guarantee your ability to do so. We do not have access to any cookies which may be placed in your browser by unaffiliated third-parties.
Disclosure of Personal Information – The information we collect from you may be used to provide services and other information that you request from us. We may also provide your information to third parties such as independent brokers to enable them to follow-up with you on information you request. We may also use your information for market research purposes, for project planning or for developing prospect lists for TWDC. In doing so, we may reproduce, publish, broadcast or post such information to our affiliates and to independent sales representatives.
We will not sell or rent your personally identifiable information to anyone. We will send personally identifiable information about you to other companies or people when:
- We have your consent to do so.
- We need to share the information in order to provide the product or service you have requested.
- We need to send the information to companies who work on behalf of TWDC to provide a product or service for you on our behalf. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us, unless they have your consent to do so.
- We need to respond to valid legal process. This includes a search warrant, subpoena, or court order, and any other instance when we are required to do so by law.
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information (opt-out).
TWDC may share aggregated, non-personally identifiable information about our users with builders and marketing agencies for marketing and promotional purposes.
Children’s Privacy – Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know to be under the age of 13 years. No part of our website is structured to attract anyone under 13 years of age. All website users warrant that they are not subject to the verification requirements of the Children’s Online Privacy Protection Act (COPPA).
Follow-Up – Certain personal information may be requested for promotions and surveys in order to continually improve our website and TWDC’s level of service. Although this information is used for demographic and internal purposes, you retain the right to withhold this information.
Your Security – To protect you from any misuse or unauthorized use of your personal information, we employ passwords and a firewall to prevent access by unauthorized users. However, we do not guarantee security and will not be responsible for the misuse or unauthorized use of such information by third parties. Data transmission in appropriate areas is transmitted using updated encryption technology via protected servers. All personally identifiable information is excluded from third-party reports, and such reports are only general in nature. Our business, retail and utility partners are only provided the personal information necessary to provide you with the respective products and services that you request.
Other Websites – Our website may contain links to and from other websites. We do not guarantee that any such websites will respect and protect your personal information in the same manner that we do. We recommend that you read the Privacy Policies of those other websites when you visit them for your own protection and benefit. We are not responsible for the content, products or services contained in or offered by any such other websites.
Contacting thewoodlands.com – For further questions, comments or other issues, or to modify, update or correct any of your personal information, please send an email to [email protected]. In addition, you can mail us at The Howard Hughes Corporation, 9950 Woodloch Forest Drive; Suite 1100, The Woodlands, Texas 77380. Please send your correspondence to the attention of The Woodlands Webmaster.